Frequently Asked Questions
Here you will find answers to the most common questions.
How can I register a server?
To register a server, simply go to the registration page and fill out the form with your server details.
How often can I vote?
Users can vote every 12 hours. Each vote counts toward the server ranking.
What is Happy Hour and how does it work?
Once a day, at a random hour, TopServer.live activates Happy Hour: every vote counts double toward the ranking for a full hour. There's no way to predict or schedule when it happens, so the easiest way to catch it is to invite our Discord bot and turn on Happy Hour alerts - it'll ping your server live the moment it starts, no need to keep checking the website.
Add the Discord bot
What does the "Discord-Verified" badge mean? New
It shows what percentage of a server's votes this month came through a personal vote link generated by our Discord bot (via /vote), which requires the voter to have a real, linked Discord account. That's much harder to fake at scale than an anonymous web vote, so a high Discord-Verified percentage is a signal that a server's ranking reflects real players rather than vote bots. The badge only appears once a server has at least 5 such votes in the current month.
What is the ranking reset schedule?
The ranking resets at the end of each month. All votes are cleared and servers start fresh.
How do I claim rewards?
You can claim rewards by visiting your server profile and following the instructions for claiming.
Why was my server disabled automatically?
We check every server's website daily. If it stays unreachable for 5 consecutive days, we disable it so the ranking doesn't list dead links. This is never permanent and doesn't erase your data or votes: you can turn it back on yourself anytime by toggling "Enable" on your server in the panel, or open a support ticket if you think it was disabled by mistake (e.g. your host blocks our health check) and we'll take a look.
What does the "Realm online/offline" badge mean? New
Roughly every 15 minutes we try to open a connection to your server's realmlist and port to check if it's accepting connections, and show the result as a badge on the ranking and your server page. It only appears once you've filled in both the Realmlist and Port fields in the panel. It's purely informational: unlike the website check, it never disables your server or affects your ranking. If it shows offline but your realm is actually up, make sure the port accepts external connections (not just LAN/localhost), or open a support ticket and we'll take a look.
How does the referral program work?
Every account has a personal referral link, shown on your dashboard. When someone you invite signs up and their first server proves real activity (30+ days old with votes from several distinct visitors), you can be rewarded with free Premium days on one of your servers. Log in and check your dashboard for your link and the status of everyone you've referred.
How does the callback work, and how do I reward players for voting for my server?
The Callback URL is a way for your server to be notified when a user votes for your server on TopServer.live. This allows you to track votes and reward users accordingly. Here's how it works:
1. Set up the Callback URL:
- Log in to your account on topserver.live.
- Go to the Servers page.
- Click the "Edit" button for the server you want to set up.
- In the Callback URL field, enter the URL where you want to receive the callback notification. For example:
https://yourwebsite.com/callback. - Save the changes.
2. How the Callback Works:
When a user votes for your server, TopServer.live sends a POST request to the callback URL you've provided. The reward parameter is included in the request, which contains the user's ID who voted. The URL will look like this: https://yourwebsite.com/callback?reward=USER_ID. You can use this ID to reward the user.
3. Important Notes:
- Make sure that your server is set up to receive POST requests at the specified callback URL.
- The reward parameter will contain the user's ID. You can use this ID to track the user and reward them according to your server's rules.
- Once your server has received the callback with the user ID, you can perform any necessary actions to give the user their reward (e.g., in-game items, points, etc.).
Step-by-step breakdown:
- User votes for your server on TopServer.live.
- Callback request is sent to your server's callback URL with the user's ID (via the reward parameter).
- Your server receives the user's ID and can now reward the user with in-game items, points, or other prizes.
- Save and track the user's rewards using the reward parameter and implement your own reward system.